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Procedure for Reporting Copyright and Trademark Infringement

If you are a copyright or trademark owner (or acting for a copyright or trademark owner) and believe that copyright or trademark infringement is taking place on or through Refurbay’s website or other online network, please report the information by filling out the below complaint web form.

To file a report with us, you will need to submit via the below web form a notification of claimed infringement that includes the following (please consult your legal counsel):

  •  Identification of the copyrighted or trademark work claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed (or access to which is to be disabled), and information reasonably sufficient to permit Refurbay to locate the material.
  • Providing URLs for the location of the allegedly infringing material or activity is the best way to help us locate content quickly.
  • Information reasonably sufficient to permit Refurbay to contact you, the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
  • A statement that you, the complaining party, have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or trademark owner, its agent, or the law.
  • A statement that the information in the notification of claimed infringement is accurate and, under penalty of perjury, that you, the complaining party, are the copyright or trademark owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The fastest way for us to process your notification of claimed infringement is via the below online form. The slower method for processing is to send a proper and complete notification of claimed infringement to our designated agent at the mailing address listed below.


NG-12, Jwala Heri Market
Paschim Vihar, New Delhi - 110063

Phone: 9855 90 9855